We want you to love the product you purchased from Maysara Swimwear…a lot.
We offer free returns on all products ordered.
If for any reason you are not satisfied with your order the item(s) can be returned within 7 days of delivery of your order for a refund or exchange. However, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund and all refunds will be issued within 7 business days not including holidays or weekends of receipt of returned products, provided product is in a new and unused condition.
Items should be returned in their original packaging to ensure they are adequately protected in transit. Items should be returned new, unused, and with all Maysara Swimwear tags still attached.
Returns that are damaged, soiled, altered, or otherwise unacceptable as determined by Maysara Swimwear in its sole discretion, may not be accepted and may be sent back to the customer. Items sent back without attached tags will not be accepted under any circumstance.
ARRANGING A RETURN:
To arrange a return please email [email protected] with your account information, order number, product information, reason for return, and whether you would prefer a refund or exchange. We will reply with return shipping label you can use to ship your product back to our warehouse.
Refunds will be confirmed via email. Original shipping cost is non-refundable.
Our return address is:
Maysara Swimwear, 3 Pavasovic Place, Bonnyrigg Heights, NSW 2177, Australia